Data analytics and artificial intelligence systems for decision-making support

INTELLERGY

Intellergy es una plataforma que combina el análisis de big data (big data analytics) con inteligencia computacional(artificial intelligence y machine learning) para:

01

  • Receive and collect data from multiple sources in real time.
  • Build, implement, and support operating rules.
  • Activate real-time alerts by cross-referencing data and applying intelligent algorithms.

02

  • View data through grids, maps, and dashboards with key management and operational indicators, in real time and in historical view.
  • Provide relevant information to support and guide operational crews in the field through mobile applications.

03

Measurable Results

-Reduction in operating costs

-Greater automation and process optimization

-Reduction of system failures

-Reallocation of resources

Value-based outcomes:

• Integrated and systematized business process data

• Real-time visualization and analysis of the situation in the different areas of the company related to customer service.

• Single source of data and information to support operations and medium- and long-term planning

• Emergency service operators who receive accurate and immediate information to support decision-making.

• Management is informed in real time through alerts and dashboards, enabling them to better manage available resources.

Operation Intelligence System

– Real-time calculations
– Alerts and rules
– Real-time dashboards
– Analytical dashboards

Plataforma escalable para pequeñas y grandes operaciones

Operation Intelligence System

Our solutions are highly adaptable and scalable, allowing them to be implemented in small fleets or large distribution networks.

In addition, they have analytical reports that help measure key performance indicators (KPIs) and identify opportunities for improvement.

Technical support and software customization ensure that each customer can tailor the platform to their internal processes and regulatory requirements. 

– Real-time calculations
– Alerts and rules
– Real-time dashboards
– Analytical dashboards

Key facts:

of experience in telemetry and field logistics

with sensors, cameras, and devices IoT 

Thanks to the platform IntellergyENEL created an operational intelligence unit focused on integration, customization, and modularity. This made it possible to analyze thousands of customer service interactions per month in real time, reduce response times, improve KPIs, decrease unproductive calls, and reduce operating costs and financial compensation. Following these positive results, the system was expanded to distributors in Ceará, Goiás, and Chile.

of routes and resources with intelligent algorithms 

KPIs para toma de decisiones en tiempo real